Ideaction is a Canadian-owned training and consulting company focusing on service innovation, and creating innovative organizations. Our mission is to help organizations anywhere become more innovative, systematically and sustainably.

We work with clients to create value by:

• Capturing the potential of their people, their products and services, and their clients
• Building or increasing their innovation capabilities

We focus on:

• Creating and improving innovative organizations
• Improving individuals’ and teams’ Innovative Thinking skills
• Service Innovation in service organizations,
• Adding services to manufacturing companies,
• Helping internal service functions such as HR, Sales, Marketing or Finance become more innovative.

A working definition of innovation:

Creating value for your organization with new, implemented ideas that improve what you do or how you do it (from incremental to revolutionary).